Information Support by Enterprise and Company Information Centres in Slovakia: Current Status and Perspectives

Author: Judita Kopáčiková,  Slovakia

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Abstract

The main problem of companies in current economic environment is to provide continual competition. Information and knowledge exploitation is the competitive advantage. Growing demands on information support by enterprise influence the strategy of building information centres.

The monitoring of external environment through public information sources is the mission of these centres. They participate by creating, extension and quality of company knowledge base to contribute to reduction of risk in decision processes. The main target is the high-quality information service, maximal user comfort, quality, rapidity and relevant information. Information workers' knowledge and experience are the added information value and competitive advantage.

Portfolio of library-information services and products come out from company strategic objectives and trends. Scope and methods of providing information services relate directly with users' changing information requirements. Current status and the future of information centres in Slovakia are not very optimistic.

About the author

She graduated in Library and Information Science at Philosophical Faculty of Comenius University in Bratislava.

She works as a head of Publishing and Promotion Department in Slovak Centre of Scientific and Technical Information in Bratislava. In 1995-2003 she works as a head of Information Sources Department in Information Centre in Slovnaft, a.s. Before she works in the Library of Law Faculty at Comenius University and in Municipal Public Library in Bratislava. She is the organiser and cooperator of international conferences INFOS, Firemná knižnica and CS online. She is the Chairman of the Section for Information Science in the Association of Slovak Librarians, chairman of the Technical normalisation commitee No 69 - Terminology, Information and Documantation.