INFORUM 2006 - 12. Annual Conference On Professional Information Resources

Ernst & Young Center for Business Knowledge

Author: Břetislav Šimral,  Ernst & Young, k. s., Czech Republic

Fulltexts

Abstract

How to best distribute information in the "Big 4" environment? How to make sure that all have necessary information in the right time, the requested format and the highest possible quality? How to successfully promote and use the portfolio of globally provided information sources and which external databases should be added on a local level? And how to manage the above for five counties simultaneously? An article evaluating weaknesses and strengths of Knowledge Management and services of the Center for Business Knowledge in Ernst & Young will try to answer not only these questions. The article shall briefly describe the sources and tools used for the processing of all types of external and internal client questions, outline the ways leading to successful information education of internal clientele and show where we can really find "corporations built on knowledge" on the comparison of central European markets to the "rest of the world".

About the author

In the course and after finishing his studies at the Masaryk University, Philosophical Faculty the author worked as an independent information consultant in the business sphere specialising on the issues of qualitative research and Competitive Intelligence as a set of services which has not and still do not held well-deserved attention and justification in the eyes of contemporary Czech management (particularly in corporations without foreign capital). Currently he attends his PhD studies at the Philosophical Faculty of the Comenius University in Bratislava and also tries to put on the map and push through the Center for Business Knowledge in Ernst & Young's CESSA region. His lectures primarily cover the information industry topics and the EIZ (electronic information resources) latest news, his recently limited publication activities correspond to the above topics.